Privacy Policy

1. Introduction

Waldorf Astoria Residences Miami, represented by WIRE Miami (Waterfront Investment Real Estate, LLC), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when:

• Completing our contact form or inquiry form
• Requesting information about available residences
• Scheduling property tours
• Subscribing to newsletters or updates
• Communicating with us via email, phone, or messaging
• Creating accounts or user profiles

This may include name, email address, phone number, mailing address, investment timeline, budget range, and property preferences.

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• Device information (browser type, operating system, device identifiers)
• Usage data (pages visited, time spent, links clicked, referral source)
• IP address and geolocation data
• Cookies and similar tracking technologies
• Analytics and performance data

3. How We Use Your Information

We use collected information to:

• Respond to your inquiries and requests
• Provide property information and marketing materials
• Schedule and conduct property tours
• Assess your investment profile and preferences
• Send promotional materials and updates (with consent)
• Improve website functionality and user experience
• Analyze website traffic and user behavior
• Comply with legal obligations and fraud prevention
• Maintain business records and communications

4. Information Sharing

4.1 We May Share Information With

• Developer and property management partners (Property Markets Group, Greybrook Realty, Hilton Worldwide)
• Real estate professionals and agents
• Legal and financial advisors
• Service providers (hosting, analytics, email marketing)
• Law enforcement and government agencies (as required by law)

4.2 We Do Not Sell Personal Information

We do not sell, rent, lease, or trade your personal information to third parties for marketing purposes without your explicit consent.

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience. Cookies help us:

• Remember your preferences and settings
• Track website analytics and performance
• Personalize content and recommendations
• Prevent fraud and ensure security

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

6. Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of sensitive data (SSL/TLS)
• Secure server infrastructure
• Access controls and authentication
• Regular security audits and monitoring
• Employee confidentiality agreements

However, no security system is completely impenetrable. We cannot guarantee absolute security of your information.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, typically:

• Active inquiry data: Duration of sales relationship + 7 years
• Transactional records: As required by law (typically 7-10 years)
• Marketing communications: Until you unsubscribe
• Website analytics: Per analytics provider retention policies

8. Your Rights and Choices

8.1 California Privacy Rights

Under CCPA, California residents have the right to:

• Know what personal information is collected and used
• Delete personal information (with limited exceptions)
• Opt-out of the "sale" of personal information
• Non-discrimination for exercising privacy rights

8.2 Florida Privacy Rights

Florida residents may have rights under the Florida Information Protection Act (FIPA) and state privacy regulations.

8.3 General Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Opt-out of marketing communications
• Request an explanation of our data practices

To exercise these rights, contact Adrian Sanchez at 305-321-7655 or adrian@wiremiami.com.

9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to external sites. We are not responsible for the privacy practices of linked websites. Review their privacy policies before providing information.

10. Children's Privacy

Our website and services are not directed to children under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

11. International Data Transfers

Your information may be transferred to, stored in, and processed in countries outside your country of residence, including the United States. These countries may have data protection laws different from your home country. By using our website, you consent to such transfers.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting the updated policy on our website with an updated "Effective Date." Your continued use of our website constitutes acceptance of updated terms.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact:

Adrian Sanchez
WIRE Miami (Waterfront Investment Real Estate, LLC)
305-321-7655
adrian@wiremiami.com